Refund & Cancellation Policy

Last updated: 15 October 2026

We want Nokbyte to be worth every rupee. This policy explains our money-back guarantee, how to cancel, and how refunds are processed for all plans purchased on nokbyte.com.

1. 30-day money-back guarantee

If you are not satisfied, you can request a full refund within 30 days of your first payment for any plan. No complicated conditions: just email us from your account email address.

2. Cancelling a monthly plan

• You can cancel a monthly plan at any time by emailing support@nokbyte.com from your account email.
• Cancellation stops future renewals. Your plan stays active until the end of the period you have already paid for.
• After the first 30 days, payments for a month that has already started are not refunded, except where required by law.

3. One-time Founding Pass (₹99)

The Founding Pass is a one-time payment and is covered by the 30-day money-back guarantee above. After 30 days it is non-refundable.

4. Physical products

If you order printed stands, stickers or NFC cards from us, items that arrive damaged or defective will be replaced free of charge if reported within 7 days of delivery with a photo. Custom-printed items cannot otherwise be returned.

5. How refunds are processed

• Approved refunds are issued to the original payment method through Razorpay.
• We process approved refunds within 5–7 business days. Your bank or card issuer may take a few more days to show the amount.
• When a refund is issued, the related plan and its QR codes are deactivated.

6. Failed or duplicate payments

If money was deducted but your plan was not activated, or you were charged twice, email us with the payment ID and we will activate your plan or refund the extra amount.

7. Contact

Refund and cancellation requests: support@nokbyte.com. Please include your business name and registered email address.